Privacy Policy

1. Introduction

Centore Insurance ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit centore.care, submit forms, request quotes, schedule appointments, or otherwise communicate with us.

By using our website and related services, you agree to this Privacy Policy. If you do not agree, please discontinue use of our site and services.

2. Company Information

• Business Name: Centore Insurance
• Website: https://centore.care
• Primary Contact Email: tanya@centore.care
• Services: Insurance education, quote support, enrollment support, and related advisory services

3. Information We Collect

A. Information You Provide Directly

• Contact details, such as name, email address, phone number, and state
• Quote and coverage details you submit through forms or communications
• Scheduling and appointment data
• Referral information provided through our referral forms
• Messages and support inquiries

B. Information Collected Automatically

• IP address, browser type, operating system, referring URLs, and device metadata
• Site usage activity, such as pages visited and interaction timestamps
• Cookie and analytics data used to improve website performance and user experience

C. Cookies and Similar Technologies

We may use cookies, pixels, and similar technologies for essential functionality, analytics, fraud prevention, and performance optimization. You can modify cookie settings in your browser, but certain features may not function properly if cookies are disabled.

4. How We Use Information

We use collected information to:

• Respond to quote requests and provide insurance-related support
• Schedule and manage consultations or follow-up communications
• Facilitate enrollment workflows and service-related communications
• Improve our website, offerings, and customer experience
• Comply with legal, regulatory, and recordkeeping obligations
• Send service and marketing communications, where permitted by law

5. SMS/Text Messaging

If you opt in to text messaging, we may send appointment reminders, quote updates, policy-related notices, or service communications. Message frequency varies. Message and data rates may apply depending on your carrier plan.

You may opt out at any time by replying STOP to a message or by emailing tanya@centore.care.

6. Retention and Transfer of Information

We retain personal information only as long as reasonably necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information and applicable regulations.

Our systems and service providers may process data in the United States or other jurisdictions where data protection laws may differ. By using our services, you understand and consent to applicable data transfer and processing.

7. Disclosure of Information

We may disclose information:

• To insurance carriers, brokers, and partners to provide quotes or enrollment support
• To service providers (for example: scheduling, hosting, analytics, messaging, and email tools)
• To comply with legal obligations, law enforcement requests, or regulatory requirements
• In connection with a merger, acquisition, sale, or transfer of business assets

We do not sell your personal information to third parties for their independent marketing purposes.

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission over the internet or electronic storage is guaranteed to be fully secure, and we cannot guarantee absolute security.

9. Health Information and Regulatory Notes

We may collect limited health-related information necessary to provide insurance quote and plan guidance. Our site is intended for insurance guidance workflows and is not designed for submission of full medical records.

If your use case requires specialized compliance frameworks beyond standard quoting and advisory workflows, please contact us before sharing sensitive information.

10. Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information, subject to legal exceptions
• Opt out of certain marketing communications
• Request additional information about our data handling practices

To exercise rights requests, email tanya@centore.care.

11. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please email tanya@centore.care so we can review and remove the data where appropriate.

12. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including rights to know, delete, and correct qualifying personal information, subject to legal limitations.

You may submit privacy requests by emailing tanya@centore.care and including "California Privacy Request" in the subject line.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after updates are posted indicates acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us at:

tanya@centore.care